What households say after working with Hesperos

We used the Conversation Mapping Session before a family meeting about my parents' property. I was not sure it would be useful — I thought we just needed a lawyer. But having someone help us identify what we actually wanted to say before the legal conversation meant that meeting went very differently. Less tense. We knew what we were asking for.

My wife and I did the Paperwork Sorting Workshop after her mother passed. The workshop was straightforward — the facilitator did not rush us and the checklists were practical, not theoretical. We left with everything organised and a list of who to contact next. I would have liked a little more time on the insurance documents section but overall it was well worth it.

My mother is 74 and we needed to agree some arrangements as a family without anyone feeling pressured. The Family Arrangements Package gave us a framework for the conversation we had been avoiding for two years. The briefing sheet — a simple two-page summary — is now on the fridge and everyone refers to it. It sounds small but it matters.

As a British-Thai household we had piles of documents from two countries and no idea how to organise them. The workshop was exactly what we needed. The facilitator was calm, the checklists accounted for Thai documents like the Tabien Baan which other resources completely miss. We felt less overwhelmed afterwards.

My siblings and I were not able to agree on how to handle our father's house. We kept talking in circles. Hesperos helped us map out what each person actually wanted before we got in the same room. The session itself was straightforward — the facilitator asked good questions and did not take sides. We still needed a lawyer after, but we arrived knowing what we were asking for.

We used the Family Arrangements Package when planning our household's future — we have elderly parents and children in three countries. The written briefing sheet at the end gave everyone something to refer back to when things got confusing later. Hesperos was very clear throughout that they were not advisors, which I appreciated. They told us exactly who to contact for the parts they could not help with.