Cookie Policy | Hesperos

1. What Are Cookies?

Cookies are small text files that a website places on your device when you visit. They help the site remember information about your visit — such as your language preference or whether you have already seen a notice — so the page can work more smoothly on your next visit.

Cookies do not carry personal data by themselves and they cannot run programmes or deliver viruses. They are simply a way for the website to hold a small note on your behalf.

2. The Cookies We Use

Essential Cookies

Always active

Required

These cookies are necessary for the website to function. They store your cookie preference so we do not show the notice on every visit. They cannot be switched off as the site would not work properly without them.

Duration: Session or up to 12 months · Type: First-party

Analytics Cookies

Optional

These cookies help us understand how visitors use our website — for example, which pages are viewed most often. The information is collected in a way that does not directly identify anyone. We use this to improve the site.

Duration: Up to 24 months · Provider: Google Analytics

Marketing Cookies

Optional

These cookies may be placed by services we use to understand how people find our website. They help us see whether our information is reaching families who may benefit from it. You can turn these off without affecting the site.

Duration: Up to 12 months · Type: Third-party

Preference Cookies

Optional

These cookies remember settings you have chosen — such as how you have interacted with our page layout — so you do not have to set them again next time you visit.

Duration: Up to 12 months · Type: First-party

3. Your Cookie Preferences

You can choose which optional cookies you are comfortable with. Your choices are saved to this browser. Essential cookies are always active and cannot be switched off.

Essential

Required for the site to work

Analytics

Help us improve the site

Marketing

Understand how people find us

Preference

Remember your site settings

Your preferences have been saved.

4. Cookie Duration

Session cookies — these are deleted automatically when you close your browser. They are used only to keep things working during a single visit.
Persistent cookies — these remain on your device for a set period (typically 12–24 months) or until you delete them manually. They are used to remember your preferences between visits.

You can delete cookies at any time using your browser settings. Instructions for common browsers are in Section 6 below.

5. Third-Party Services

We may use a small number of third-party services that set cookies of their own. These include:

Google Analytics — helps us understand site traffic in aggregate form. Their Privacy Policy applies to data they collect.
Google Maps — used on our contact page to display our location. Google may set cookies when you interact with the map.

We choose third-party services carefully and review them periodically. We do not sell or share personal data with advertisers.

6. Managing Cookies in Your Browser

You can also manage or delete cookies directly through your browser. Select your browser below for guidance:

Google Chrome

1. Open Chrome and click the three-dot menu in the top right.

2. Select Settings, then Privacy and security.

3. Click Cookies and other site data to manage your settings.

4. To delete existing cookies, go to See all cookies and site data and remove as needed.

Mozilla Firefox

1. Open Firefox and click the menu (☰) in the top right.

2. Go to Settings, then the Privacy & Security panel.

3. Under Cookies and Site Data, choose your preferences or click Manage Data to remove specific cookies.

Apple Safari

1. Open Safari and go to Safari > Settings (or Preferences on macOS).

2. Click the Privacy tab.

3. Click Manage Website Data to see and remove cookies by site.

4. On iPhone: go to Settings > Safari > Advanced > Website Data.

Microsoft Edge

1. Open Edge and click the three-dot menu in the top right.

2. Go to Settings > Cookies and site permissions > Cookies and site data.

3. Adjust your cookie settings or click See all cookies and site data to remove specific items.

Please note that disabling optional cookies will not prevent you from using our website, though some preferences may need to be reset on each visit.

7. Your Rights

Under Thailand's Personal Data Protection Act (PDPA) and general good practice, you have the right to:

Know what data is collected about you and how it is used.
Withdraw your consent to optional cookies at any time using the controls above.
Request access to or deletion of personal data associated with your visit.
Lodge a concern with us if you feel your privacy has not been respected.

Withdrawing consent for optional cookies does not affect the lawfulness of any processing that took place before your withdrawal.

For privacy questions, please contact us at [email protected]. We aim to respond within 5 business days.